Privacy Policy
Privacy Policy of AlawnehPay
This privacy policy governs your use of the software application AlawnehPayTM (“Application”) for mobile devices. It explains how we collect, use, protect, and disclose personal information. AlawnehPay is licensed by the Central bank of Jordan to operate in the Jordanian market, providing secure and convenient payment solutions.
Personal Information We Collect and How We Use It
We may collect, store, and use the following kinds of personal information:
- Information about your mobile device and usage (e.g., IP address, geographical location).
- Information provided during registration (e.g., email address).
- Profile details (e.g., name, profile picture, date of birth).
- Information for subscriptions (e.g., name and email address).
- Service usage details (e.g., transaction references, billers).
- Communications with us (e.g., message content and attachments).
How We Use Your Personal Information
- Personalize our services for you.
- Send statements and payment reminders.
- Send non-marketing communications.
- Send notifications based on your preferences.
- Send newsletters (if subscribed).
- Send marketing communications (if agreed).
- Handle inquiries and complaints.
- Maintain security and prevent fraud.
- Verify compliance with our terms of service.
Data Security and Maintenance
For operational purposes, the application and third-party services may collect logs of application errors (Crash Reports). Maintenance information may be processed in any country where we operate. Data is protected using encryption and secured networks.
Location Data
We do not collect or access your location information.
Information Sharing
We may share crash reports with third-party services to improve functionality. Any information shared is subject to confidentiality agreements. If AlawnehPay is involved in a merger or acquisition, you will be notified of any changes to the usage of your information.
Disclosure Conditions
We may disclose information in the following cases: (1) with your consent, (2) when legally required, (3) to protect our rights or property, or (4) during business transfers such as mergers or acquisitions. You will be notified where possible.
Ad Tracking and Cookies
We do not use ads or cookies.
Data Retention and Management
We retain collected information as long as you use the application. You can request the deletion of your data, subject to legal and operational obligations.
Your Consent
By using the Application, you consent to the processing of your information as outlined in this Privacy Policy.
Changes to This Privacy Policy
This privacy policy was last updated on [2024-01-01]. We may update it periodically. Material changes will be communicated via our application or website.
Contact Us
- http://www.AlawnehPay.com
- Wasfi El-Tall Street (Gardens), Bldg 90, floor 3, Amman, Jordan
- Email: info@AlawnehPay.com
